Privacy Policy

Last updated: 5 October 2026

Elrah Marketing (“Elrah Marketing”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website or contact us about our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name

  • Business name

  • Email address

  • Phone number

  • Information provided through contact or enquiry forms

  • Any other information you choose to provide when contacting us

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited and general website usage information.

2. How We Collect Your Information

We may collect personal information when you:

  • Submit an enquiry or contact form on our website

  • Contact us by email, phone or social media

  • Request information about our services

  • Interact with our website

  • Otherwise communicate with us about our services

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and requests

  • Provide information about our services

  • Communicate with you about our services

  • Provide and manage our services

  • Improve our website and services

  • Understand how visitors use our website

  • Send marketing communications where permitted by law

  • Maintain our business records and meet our legal obligations

We will not use your personal information for purposes that are unrelated to the reason it was collected unless permitted or required by law.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, understand website traffic and analyse how visitors interact with our website.

We may use third-party analytics and website technologies for these purposes. These services may collect information about your device, browsing activity and interactions with our website.

You can adjust your browser settings to refuse or restrict cookies. However, doing so may affect certain website functionality.

5. Third-Party Services

Our website is hosted using Squarespace and we may use other third-party platforms or services to operate our website, communicate with customers, process enquiries, analyse website usage or provide our services.

These third parties may process personal information on our behalf or collect information directly in accordance with their own privacy policies.

We take reasonable steps to use reputable third-party providers and only disclose personal information where reasonably necessary for business purposes, to provide our services, or where required or permitted by law.

6. Disclosure of Personal Information

We do not sell your personal information.

We may disclose personal information to third-party service providers where reasonably necessary to operate our business or provide our services.

We may also disclose information where required by law, to protect our legal rights, or to prevent fraud or other unlawful activity.

Some third-party service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure that your information is handled appropriately.

7. Security of Your Information

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Accessing and Correcting Your Information

You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.

We may need to verify your identity before processing a request.

9. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business records, or meet our legal and regulatory obligations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.

Any updated version will be published on this page with the updated date shown above.

11. Contact Us

If you have any questions about this Privacy Policy or would like to request access to or correction of your personal information, please contact us:

Elrah Marketing
Email: info@elrahmarketing.com